Tuesday, January 27, 2009

Retired from Retail

Charlotte and Carolyn are back from their mission trip to Peru and will be taking over the reigns of Go Fish tomorrow morning. So, Connie and I are officially retiring from retail. It has been a fascinating experience.

Retail is entirely about establishing relationships (isn't everything...) and serving the customers perceived wants and needs. That being said, I am entirely inept at assisting a customer in selecting a blouse, skirt, matching shoes and complementing jewelry. And Connie is brilliant!

Then again, when it comes time to run the computerized Retail Pro software, transact the sale, close the books and make the bank deposits, I'm your man.

The dogs have been a huge hit. They lay on their pillow under the counter until they hear someone enter the shop. Then they sprint down the shop floor barking excitedly and jumping up on the customers legs for hugs and loves. Usually the customers get right down on the floor to play with them. SSI is such a dog friendly place.

The most fun of this job is meeting the people, listening to their stories, connecting, laughing... and selling them shoes.

I really think Connie has found her niche...

1 comment:

Maine2u said...

I know why she is smiling like that Glen. You did not show the "rest of the story" about that famous horse.

But I know!